At Quentin Quench, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you use our website and services.
By using our website, you agree to the practices outlined in this Privacy Policy. Please read it carefully to understand how we handle your information.
1. Information We Collect
When you visit our website, make a purchase, or interact with us, we may collect the following types of information:
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Personal Information: Name, email address, phone number, and shipping address.
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Payment Information: Although we only accept cash on delivery, we may collect details necessary for order fulfillment.
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Technical Data: Information about your device, IP address, browser type, and browsing behavior on our website.
2. How We Use Your Information
We use the information we collect to:
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Process and fulfill your orders.
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Improve our website and services.
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Communicate with you about your orders, promotions, and updates.
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Provide customer support.
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Ensure the security and functionality of our website.
3. Sharing Your Information
We do not share, sell, or rent your personal information to third parties for marketing purposes. We may share your information with third-party service providers who assist us in running our business, such as delivery services or IT support. These providers are contractually obligated to protect your data.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
5. Opt-Out and Your Choices
If you no longer wish to receive marketing communications from us, you can opt out at any time by following the instructions in the emails you receive or by contacting us directly at [email protected].
6. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information. If you wish to exercise any of these rights, please contact us at [email protected].
7. International Data Transfers
As Quentin Quench operates worldwide, your information may be transferred to and stored on servers located outside your country of residence. By using our website, you consent to the transfer and storage of your data in countries with varying data protection standards.
8. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
Email: [email protected]
