1. Products
Product Information: We strive to provide accurate and up-to-date product descriptions, including images, features, and specifications. However, we do not guarantee the accuracy or completeness of the product information on our website.
Pricing: All prices listed on the website are in [currency], and we reserve the right to modify prices at any time without notice. Prices do not include delivery fees, which will be calculated at checkout.
Availability: Products are subject to availability. We reserve the right to discontinue any product or service at any time.
2. Orders and Payments
Order Process: By placing an order on our website, you are making an offer to purchase products from us. Once your order is received, we will process it and send you an order confirmation. However, the order is not considered accepted until the product has been delivered to you.
Payment Method: We accept Cash on Delivery (COD) as the only form of payment. Payment must be made in full upon delivery of the product.
Order Cancellation: You may cancel an order before the product has been shipped or delivered by contacting us at [email protected]. Once the product has been delivered, cancellations will not be accepted.
3. Shipping and Delivery
Shipping: We offer worldwide shipping. Delivery times may vary depending on your location. Shipping costs will be displayed at checkout.
Delivery: All deliveries are made to the shipping address provided during the order process. Please ensure that the shipping address is correct. Quentin Quench is not responsible for lost or delayed shipments due to incorrect address information.
Inspection: Upon delivery, you should inspect your items for any damage or defects. If the product is damaged, please contact us immediately at [email protected].
4. Returns and Refunds
Return Policy: Due to the nature of our business (Cash on Delivery), returns are accepted only for damaged or defective products. If you receive a damaged or defective item, please contact us within 7 days of receiving the product to initiate a return.
Refunds: If you are entitled to a refund due to a defective or incorrect product, the refund will be processed in accordance with our return policy.
5. Privacy and Data Protection
Your use of our website is also governed by our Privacy Policy, which can be accessed on our website. By using our website, you consent to the collection and use of your data as outlined in our Privacy Policy.
6. User Responsibilities
You agree not to:
Engage in any conduct that could damage or impair the website or interfere with the use of the website by other users.
Attempt to access any data or accounts without authorization.
Use the website for any fraudulent or malicious purposes.
Violate any applicable laws or regulations.
7. Intellectual Property
All content on our website, including but not limited to logos, designs, text, images, and other materials, is owned by or licensed to Quentin Quench and is protected by copyright and other intellectual property laws. You may not copy, distribute, or use any of this content without prior written consent from us.
8. Limitation of Liability
To the maximum extent permitted by law, Quentin Quench will not be liable for any indirect, incidental, special, or consequential damages arising out of your use of our website or products. We make no warranties or representations regarding the accuracy or reliability of the website content or products.
9. Indemnification
You agree to indemnify and hold Quentin Quench, its affiliates, directors, employees, and agents harmless from any claims, liabilities, damages, or expenses arising out of your use of the website or any violation of these Terms and Conditions.
10. Modifications to Terms
We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the revised Terms will be effective as of the date posted. It is your responsibility to review these Terms periodically for updates.
11. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: [[email protected]]